Frequently Asked Questions

FAQ-Cash Swap


Form Two | Cash Swap


What is Form Two?

Form Two (also known as DB Exchange Naira to Yuan): Is used to send funds to China using end to end encrypted Alipay. It is mostly used for trading on (goods and services).

Steps on Using Form 2 | Send Multi-Currencies / via Mobile APP

Download Cash Swap (iOS Apple Store)

Download Cash Swap (Google Play Store)



How long does it take to send funds using Form 2 (DB Exchange Naira to Chinese Yuan)?

By using Form 2, it takes less than 5 seconds for the receiver to get the funds on their Alipay Account.

How to pay with Card (Visa, Master, Verve Card)

After filling Form one or Form Two,

Then click submit to see the below "Payment Gateway" features.

A: Select Pay with Card Payment 
B: Input card detail including Card Number, Expiry Date and CVV.



How to input sender information on Form Two?

The system prefills sender "Email Address" and "Phone Number" by default.

A: This field requires you select your Purpose for Making the Payment, please choose correctly

B: Sender is required to input Email Address (prefill on APP by default)

C: Sender is required to input valid Phone Number (prefill on APP by default)


How to check Receiver amount in "Chinese Yuan" using Form 2?

A: This field requires you to input the "How much Money in Naira" you are sending

B: Is the Equivalent the receiver will get in Chinese Yuan.

*Note: A and B changes simultaneously.



How to enter "Alipay Receivers' details" accurately using Form 2

A: Must be the Receivers Valid Alipay Number or Email Address (Check receiver Alipay for correct credential)

B: Must Be the Receivers Valid Alipay Name in Capital Letters Example "JAMES BROWN" (Check receiver Alipay for correct credential)



How to Accept "Terms and Conditions" on Form Two

A: Sender should Accept Terms and Conditions

B: Sender should Accept Wallet Terms and Condition

For detailed terms and condition view more



How to add additional comment on Form Two?

A: Optional Message the Sender may choose to send

B: it a Read only field with show the status of a Transaction.



How to make payment using Form 2

A: Clears all Data on the Form 2

B: Proceed "to Checkout Page where Payment is Authenticated.




A: Select Pay with Card Payment

B: Input card detail including Card Number, Expiry Date and C V V.





How to check Transaction Status | using Web view

A: User is Required to Login.to View Payment Record and Payment Status




A: User is Required to input Correct Email Address

B: User is Required to input Correct Password

C: Click Login to View User Dashboard.




A: Click on Payment Transfer Record.




A: Shows the status of all your Payment Records.





Form Three | Cash Swap


Steps on Using Form 3 | Send Multi-Currencies / via Mobile APP

Download Cash Swap (iOS Apple Store)

Download Cash Swap (Google Play Store)



What is Form Three?

Form Three (also known as DB Exchange Oversea): Is used to send funds from country to countries. It is mostly used for sending large sums using bank to bank services.

How to pay with Card (Visa, Master, Verve Card)

After filling Form one or Form Two,

Then click submit to see the below "Payment Gateway" features.

A: Select Pay with Card Payment 
B: Input card detail including Card Number, Expiry Date and CVV.



HOW TO INPUT SENDER INFORMATION ON FORM THREE?


The system prefills sender "Email Address" and "Phone Number" by default.

A: This field requires you select your Purpose for Making the Payment, please choose correctly

B: Sender is required to input Email Address (prefill on APP by default)

C: Sender is required to input valid Phone Number (prefill on APP by default)



How to input currency using Form 3

A: Sender is Required to select the Receivers Currency Type example USD, YUAN, NAIRA, EUROS

B: Sender is Required to input how much is been sent in USD

C: Shows the equivalent Amount Receiver is expected to get in currency selected in A:




How to input Phone No. and Purpose of payment? using Form 3

A: Sender is Required to input Phone Number

B: Sender is Required to Select the Purpose for making this Payment.




How to input Receives details? using Form Three

A: Sender is Required to Select Receivers Bank Location

B: Sender is Required to Select Receivers Bank Name.




A: Sender is Required to input Receiver Account Name.

B: Sender is Required to input Receiver Account Number.




A: Sender is Required to select Receiver Account Number Currency.

B: Sender is Required to select Swift Code (Optional)



How to make payment using Form Three

A: Sender is Required to Select Payment Method

B: Show the Equivalent Amount Receiver will get

C: Sender is Required to Terms and Conditions

D: Optional message sender may wish send

E: Show Transaction Status.




A: Clears all Data on the Form 3

B: Proceed to Checkout Page where Payment is Authenticated




A: Select Pay with Card Payment

B: Input card detail including Card Number, Expiry Date and CW


How to check Transaction Status | using Web view

A: User is Required to Login.to View Payment Record and Payment Status




A: User is Required to input Correct Email Address

B: User is Required to input Correct Password

C: Click Login to View User Dashboard.




A: Click on Payment Transfer Record.




A: Shows the status of all your Payment Records.





Chinese Fapiao System


How can i get Cash Swap Chinese Fapiao details?

THIS INFORMATION IS MAINLY USED BY THE CHINESE COMPANIES

CHINESE FAPIAO INFORMATION-1
COMPANY NAME (CHINESE): 义乌市歆旻贸易有限公司
CHINESE (PINYIN): YI WU SHI XIN MIN MAO YI YOU XIAN GONG SI 
TAX ID: 91330782MA2M761K51
PHONE NO: +8617826077327 OR +8617339099359
EMAIL: PAYMENT@DEIL-LOFT.COM

CHINESE FAPIAO INFORMATION-2
COMPANY NAME: 上海包一夫商务咨询有限公司
COMPANY NAME (ENGLISH):  SHANGHAI DERIED EDMOND INVESTMENT BUSINESS CONSULTING CO., LTD
TAX ID (税号): 91310000MA1J37LJ0H
PHONE NO: +8617826077327 OR +8617339099359
EMAIL: PAYMENT@DEIL-LOFT.COM



Cash Swap | using website FAQ


Steps on Using Form 3 | Send Multi-Currencies / via Mobile APP

Download Cash Swap (iOS Apple Store)

Download Cash Swap (Google Play Store)



What is Form Two?

Form Two (also known as DB Exchange Naira to Yuan): Is used to send funds to China using end to end encrypted Alipay. It is mostly used for trading on (goods and services).


Cash Swap | using Mobile Applications FAQ


How to Link Alipay Credentials








How to Link Global Pay Credentials







How to add Wallet Money





How does Refund Wallet works?












Refund Wallet | Mobile APP


How does Refund Wallet works?












Link Alipay Credentials | Mobile APP


How to Link Alipay Credentials









Link Global Pay Credentials | Mobile APP



My Wallet | Mobile APP


How to add Wallet Money






Become a Merchant on Cash Swap | Web


Become a Merchant on Cash Swap | via WebView









Showing 1 to 10 of 56 (6 Pages)