Frequently Asked Questions

FAQ-Cash Swap


Form Two | Cash Swap


What is Form Two?

Form Two (also known as DB Exchange Naira to Yuan): Is used to send funds to China using end to end encrypted Alipay. It is mostly used for trading on (goods and services).

Steps on Using Form 2 | Send Multi-Currencies / via Mobile APP

Download Cash Swap (iOS Apple Store)

Download Cash Swap (Google Play Store)



How long does it take to send funds using Form 2 (DB Exchange Naira to Chinese Yuan)?

By using Form 2, it takes less than 5 seconds for the receiver to get the funds on their Alipay Account.

How to pay with Card (Visa, Master, Verve Card)

After filling Form one or Form Two,

Then click submit to see the below "Payment Gateway" features.

A: Select Pay with Card Payment 
B: Input card detail including Card Number, Expiry Date and CVV.



How to input sender information on Form Two?

The system prefills sender "Email Address" and "Phone Number" by default.

A: This field requires you select your Purpose for Making the Payment, please choose correctly

B: Sender is required to input Email Address (prefill on APP by default)

C: Sender is required to input valid Phone Number (prefill on APP by default)


How to check Receiver amount in "Chinese Yuan" using Form 2?

A: This field requires you to input the "How much Money in Naira" you are sending

B: Is the Equivalent the receiver will get in Chinese Yuan.

*Note: A and B changes simultaneously.



How to enter "Alipay Receivers' details" accurately using Form 2

A: Must be the Receivers Valid Alipay Number or Email Address (Check receiver Alipay for correct credential)

B: Must Be the Receivers Valid Alipay Name in Capital Letters Example "JAMES BROWN" (Check receiver Alipay for correct credential)



How to Accept "Terms and Conditions" on Form Two

A: Sender should Accept Terms and Conditions

B: Sender should Accept Wallet Terms and Condition

For detailed terms and condition view more



How to add additional comment on Form Two?

A: Optional Message the Sender may choose to send

B: it a Read only field with show the status of a Transaction.



How to make payment using Form 2

A: Clears all Data on the Form 2

B: Proceed "to Checkout Page where Payment is Authenticated.




A: Select Pay with Card Payment

B: Input card detail including Card Number, Expiry Date and C V V.





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